Campaign reminds Veteran caregivers to “Take Care of Themselves”

Published in RINewsToday on January 17, 2022

Since 2011, AARP and the Ad Council have launched public service announcements (PSAs) encouraging America’s caregivers to care not only for their loved ones, but also for themselves. Over the years, these PSAs s have targeted women aged 40 to 60, male caregivers aged 35 to 60 and Hispanic/Latino and African American/Black caregivers with an emphasis on women ages 35 to 60.The partner-driven ad campaign directs viewers to AARP’s Family Caregiving site, where caregivers can find free care guides, self-care tips, planning resources, legal and financial guidance and more.

Now AARP and the Ad Council’s have released the PSA, “Roxana’s Story,” on Dec. 9th. The latest evolution of the Caregiver Assistance campaign aims to acknowledge the unique challenges that military veteran caregivers face and provide them with free resources from AARP to better care for their loved one and themselves.

Roxana Tells Her Caregiving Tale

In 2003, Roxana, a full-time student, became the full-time caregiver of her husband, Victor. In the PSA she recalled receiving a 4 a.m. phone call where she learned that her husband had been wounded in action in Afghanistan, having received a moderate traumatic brain injury. Roxana was suddenly thrust into the role of caregiver to Victor, through his initial recovery process, and then having to adjust to his injury for the rest of their lives.

Reflecting over the last 18 years, Roxana stated in the PSA the realization that one of the most important components of being a caregiver is taking care of yourself. “I didn’t want to forget that I also had goals, and a life,” she said, noting that she asked Victor to “meet me halfway.” With assistance from his therapists, he was able to help with everyday chores.

The PSA, the first-ever targeting caregivers of veterans and current members of the military, addresses the unique caregiving challenges facing these individuals, reminding the more than 6.5 million military veteran caregivers that there are resources available to them. The PSA is recorded as either a :30 or 60-second message, was filmed and directed by military veterans from the veteran-owned creative shop Gig line Media (the production arm of We Are the Mighty).

Military veteran caregivers experience unique challenges when providing care. For many in this group, their caregiving journey starts earlier in life (85% are under 40) and lasts longer, according to Caregiving in the U.S. 2020, a report by AARP and the National Alliance on Caregiving. They deal with challenges that civilian family caregivers don’t normally face, including unseen injuries and wounds. They also consistently experience worse health outcomes, greater strains in family relationships, and more workplace problems than non-caregivers. Many also spend more time helping with emotional support or social interaction due to mental or behavioral health diagnoses.

“Oftentimes those caring for veterans and current member of the military experience a high emotional and physical toll, including consistently worse health outcomes and greater strains in family relationships compared to other caregivers,” said Bob Stephen, vice president of family caregiving and long-term care at AARP in announcing AARP’s lates PSA campaigned targeting military veteran caregivers. “Through this campaign, AARP will continue to recognize and provide resources to support these valued caregivers who play such a vital role for veteran and military families,” he says.

For caregivers who are unsure about seeking help because they think it’s selfish or a sign of failure, the PSA campaign reminds them that they can’t care for their loved one without also caring for themselves.

The PSAs direct viewers to AARP’s Family Caregiving site at www.AARP.org/Caregiving and www.AARP.org/Cuidar, where caregivers can download a free military veterans Caregiving Guide for self-care tips, planning resources, legal and financial guidance, and more in English and Spanish as well as AARP’s new Veterans and Military Families Health Benefits Navigator, a one-stop-resource in English and Spanish to help make the process less confusing and overwhelming when it comes to available options for U.S. Dept. of Veterans Affairs (VA) health benefits, military Tricare, Medicare, private insurance and Medicaid.

“Taking care of a veteran in your life often means that you start younger and care for longer. In many cases, this means you’re forced to manage situations other family caregivers aren’t forced to face,” said Michelle Hillman, Chief Campaign Development Officer of the Ad Council. “We’re humbled to continue this campaign to remind the millions of military veteran caregivers that they do not face these unique challenges alone.”

For more information about caregiving resources, please visit AARP.org/Caregiving or call 1-877-333-5885 or www.AARP.org/Cuidar or call 1-888-971-2013 for Spanish resources.

AARP Report: Scammers targeting military community

Published on November 15, 2021 in RINewsToday

Just two days before the nation celebrated Veterans Day, the Washington, DC-based AARP issued a report revealing that veterans, active-duty service members, and their families are nearly 40% more likely to lose money to con-artists than the civilian population. According to the new research study, detailed in a 26-page report, 4 out of 5 military/veteran adults were targeted by scams directly related to their military service or the benefits they receive.

Fraud cost veterans, service members and their families more than $338 million in the five years ending in 2019, notes AARP citing Federal Trade Commission (FTC)  data. The median loss for military scam victims in 2019, $894, was nearly triple that for the population at large.

“Our research shows scammers are taking aim at the veteran and military community at alarming rates, emphasizing the importance of staying up-to-date on the latest scams and how to avoid them,” said Troy Broussard, Senior Advisor, AARP Veterans and Military Families Initiative. In a Nov. 9 statement announcing the survey’s findings.“ Knowing the red flags can not only help veterans, military and their families avoid losing money, but also avoid the emotional toll from scams,” he said.

AARP’s report, “Scambush: Military Battle Surprise Attacks from Scams & Fraud,” prepared by Jennifer Sauer, AARP Research and Pete Jeffries, AARP Veterans and Military Family Initiative, noted that scammers will use military jargon and specific government guidelines to craft an effective scam pitch to steal money from military members and veterans. One in three military/veteran adults reported losing money to these types of service-related scams.

Many military/veterans survey respondents fell for the Benefit Buyout scam by turning over U.S. Department of Veterans Affairs pension and/or disability benefits for a supposed lump-sum payment that never materializes (47%). Thirty-two percent admitted they were scammed out of money by paying for updated personal medical records, a service provided for free (Fraudulent records scam). Finally, 32% reported that they donated to fake veteran charities.

According to the AARP report, military/veteran adults also reported losing more money than civilians on the grandparent-impostor scam (more than twice as often) and financial phishing schemes (nearly twice as often). Nearly half of military/veteran adults said they are not using a robocall blocking service and over 1 in 4 have not registered their phone numbers on the National Do Not Call Registry. Finally, 81% of military/veteran adults have not placed a security freeze on their credit report.

Fight Back Against Scams

The U.S. Department of Veterans Affairs (VA) and Federal Trade Commission (FTC) provides helpful tips here: https://www.aarp.org/money/scams-fraud/info-2019/veterans.html?intcmp=AE-FWN-LIB4-POS16 to protect yourself against con artists who call you about your government and service benefits.

Unsolicited calls offering you an increase in your military benefits or access to little-know government programs are likely scams.

Never pay for copies of your military records. These documents are free.

You can confirm if a VA phone call is legitimate by calling the agency directly at 1-800-MYVA411.

Hang up if you receive an unsolicited call from a VA representative asks you for personal information like your Social Security number. Personal data is NEVER requested by either phone or email.

Be cautious on returning calls displayed on your caller ID. Scammers can use technology to change the telephone number, called ID spoofing, to make a call appear it came from a different person or place, or even from someone you know.

VA does not threaten claimants with jail or lawsuits.  If the caller does this, it’s a scam.

When you have a benefits issue, contact a VA-accredited representative. The VA maintains a searchable database of attorneys, claims agents and veterans service organizations.

Take Advantage of These Resources…

AARP’s Fraud Watch Network recommends also recommends the signing up for the National Do Not Call Registry and using a call-blocking service. Additional measures include: using strong and unique passwords for each online account; using two-factor authentication when available; and placing a free security freeze on credit reports at each of the three major credit bureaus. Remember, veterans never have to pay for their service records or earned benefits—if told otherwise, it’s a scam.
 
Operation Protect Veterans—a joint program of the AARP Fraud Watch Network and the U.S. Postal Inspection Service—helps veterans, service members and their families to protect against fraud. The Fraud Watch Network also offers biweekly fraud alerts and a free Helpline (877-908-3360) through which veterans, military and the public can report suspected scams. The AARP Watchdog Alert Handbook: Veterans’ Edition explains 10 ways that con artists target veterans.

AARP’s survey was administered in August 2021 to a total of 1,660 people: 851 active or former U.S. military respondents and 809 non-military (civilian) adults ages 18 and older using NORC’s AmeriSpeak Internet Panel. The margin of error is 4.40% at the 90% confidence level.

To get a copy of  “Scambush: Military Battle Surprise Attacks from Scams & Fraud,” go to https://www.aarp.org/content/dam/aarp/research/surveys_statisti.cs/econ/2021/fraud-scams-military-veterans-report.doi.10.26419-2Fres.00502.001.pdf

For more information and resources for veterans on the latest fraud and scams, visit aarp.org/veterans