Save the Roses and Try These Tips: Six Ways to Improving Communication at Home

Published in the Woonsocket Call on February 5, 2017

Effective Communication at home with your husband, wife, or partner is key to maintaining a meaningful, healthy, environment and thriving family. With Valentine’s Day fast approaching, Author Donna Mac, a well-known corporate trainer, based in South Eastern, Massachusetts, with 25 years of experience in the broadcasting industry, translates effective corporate communication into tips for use in enhancing communication with your loved ones.

According to Mac, sexual infidelity, commonly linked to divorce, is not the leading cause for couples separating. The corporate communications expert notes that a recent article in Psychology Today says that whether a partner’s communication “lifts you up or brings you down” is the single largest predictor of divorce.

So, mastering your communication skills may be the best Valentine’s Day gift you can give, much better than a dozen roses. Mac, founder & president of Rehoboth, MA-based DMacVoice Communications, explains her Six Pillars Of Effective Communication which can bring healthy energy into an ailing relationship and bring you closer together with your loved one.

Six Pillars of Effective Communication

“The first pillar in becoming a more effective communicator,” says Mac, noting this “is tied to ‘knowing and owning who you are.’ That means your strengths and vulnerabilities. You must be comfortable with who you are and understand that you have a right to communicate what you are thinking and feeling.” She cautions us to be careful to always communicate as calmly and respectfully as possible. Don’t wait to communicate until emotions build up to the point where that is not possible.

“Also, get a sense for whether you are you an extrovert or an introvert”. Mac notes that this will influence how you interact with your partner. According to Mac, communication tends to flows more easily for extroverts. Introverts need more time to process before they speak, but they are usually better listeners.

She also cautions against being a passive, or even a passive-aggressive communicator. Both of these styles are non-productive but they are easy to fall into. Often times it feels easier to be a passive communicator because being an effective communicator take courage and work. “These days, it’s easy to hide behind our computer screens,” she says.

The second Pillar calls for the need to understand your partner. “Understand how your personality and communication style differs from that of your loved one,” suggests Mac, who says that there are differences as well as varying points of view in every relationship. “When you disagree, be open to the possibility that either of you may be “right” or “wrong” or a bit of both. Be open to learning something new. It is also important to make it easy for your partner to share his or her vulnerabilities and ask for your help. “Create a safe space for communications by allowing and encouraging your partner to communicate often and to be authentic,” she adds.

To use a phrase from her book, you can continue to “understand your audience” over the years by listening intently and often.

Pillar three encourages you to “master the content of the conversation” you are about to have. She stresses the need to be clear on what it is you would like to say especially if you have to have a challenging conversation.

Mac says, “You may need to practice how you are going to broach an extremely difficult topic. Do your best to speak in a way that is compelling but concise and has the best interest of both of you. Instead of accusing your partner of something, talk about the way that issue has affected you. Remember, they might not know if you don’t’ tell them. Also, try not to ramble. Instead, state your case with clarity and the most positive energy you can muster. If their actions are unacceptable, know where your boundaries lie and clearly and calmly state them.”

Put Yourself Into Their Shoes

Pillar four calls for you to “anticipate questions and reactions” to conversations.” Mac recommends, while you want to make sure you get your point across, ensure that you’ve taken time to put yourself into your partner’s shoes. “Life isn’t easy for anyone. But if you take time to think about and anticipate how they may feel or react to your topic you won’t be so quick to react emotionally and with harsh words and energy.

By anticipating reaction you will be able become more proactive in your relationship, she says, noting that, “your partner will appreciate it.”

“Remember, effective communication in a trusted relationship takes time, thought and occasional discomfort,” says Mac.

Pillar five suggests that you “speak to serve” in your conversations. “When you ‘serve’ the person you’re speaking with, you are taking time to make sure that the conversation is not “all about you”. It’s for the benefit of you, for them and for the greater good of the relationship or even the entire family!” says Mac. “When you serve while speaking, you are making sure that understanding is taking place. If you’re not sure that it is, you might want to say something like, “is this making sense to you?”

Finally, Pillar six calls for you to “detach from the outcome” of the conversation. “If you follow the first 5 Pillars of Effective Communication you will be well on your way to becoming a highly effective communicator. But you aren’t quite there yet!” states Mac. It is very important that you don’t try to control your partner’s reaction.

Instead of concerning yourself with perfection, remain flexible and detached, knowing that total agreement is never possible. Plus, it’s really unimportant. What is important is the health and strength of your relationship and two powerful voices, even if they don’t always see eye to eye,” she adds.

Don’t Try to Change Others, Change Yourself

Mac suggests that if you want to become an effective communicator, don’t focus on changing the other person. We have no control over other people, only ourselves. “So work on changing what you can change in your communication style so that you can communicate in compelling and influential ways”.

While Mac’s Six Pillars Of Effective Communication can be directed to couples, look at the recommendations and try replacing “romantic” partner with “business” partner or someone you’re collaborating with at work. And replace “the entire family” with “the entire department or company in Pillar five.

“These communication tips are universal and are the foundation for healthy professional AND personal relationships. The are not easy to integrate into our lives, but the more you use them, the quicker they’ll become part of who you are and how you communicate.”

Donna Mac is author of Guide to a RICHER LIFE–Know Your Worth, Find Your Voice & Speak Your Mind and The Six Pillars of Effective Communication. She is also a keynote speaker and private coach. For more details, go to http://www.dmacvoice.com.

Rotary Gears Up to Eradicate Polio

Published in the Woonsocket Call on October 16, 2016

Just days ago, Louis A. Marciano came to St. Paul’s Church on a mission to get his fellow Pawtucket Rotarians more involved in Rotary International’s efforts to create a polio-free world. Marciano, a former Mount Pleasant High School football player, a coach, a World War 11 veteran who fought in the Pacific Theater and a Rotarian for over 44 years, came to publicize the upcoming World Polio Day on October 24 and give an update on the international service organization’s efforts to eradicate Polimyelitis (polio).

Polio is a paralyzing and potentially fatal infectious disease that still threatens children in some parts of the world. The poliovirus invades the nervous system and can cause total paralysis in a matter of hours. It can strike at any age but mainly affects children under five. Polio is incurable, but completely vaccine-preventable. The infectious disease is found mostly in lower-income countries where poor sanitation and limited access to clean water facilitate the spread of the virus.

A Call for Action at
the Pawtucket Rotary Club

Marciano’s calls for assistance in raising funds to pay for polio inoculations for children and ratcheting up the awareness for Rotary’s efforts is not new. For over four decades, the former Rotary club president District 7950 Governor, has taken his fund raising campaign to end polio to 66 clubs in Rhode Island and southern Massachusetts. His efforts has received attention from his national headquarters, too. The North Providence Rotarian cherishes the Soccer Ball award “Kick Polio out of Africa” presented to him in 1998 for his efforts to eradicate Poliomyelitis

Some say that it may well “Takes a Village” to marshal the resources needed to make a world-wide impact. Over 1.2 million Rotary members belonging to 34,000 clubs world-wide work together to raise funds, advocate for government support, serve as volunteers to help immunize children, and raise awareness in their communities, said Marciano to his audience of Pawtucket Rotarians.

At the podium, the Cranston resident rattled off specifics as to why this global effort is important and is succeeding. Ending polio will save lives, is a very good investment, and most important is achievable, says Marciano.

Marciano notes, India is a prime example of one of the greatest Rotary International’s achievements in wiping out polio. “There were zero cases of polio in 2010 in India and they have been polio-free for nearly six years,” he says, noting that the World Health Organization has officially certified India polio-free in 2014. [According to Devin Thorpe in his March 15, 2014 article published in Forbes, in the 1980s there were approximately 150,000 cases of polio every year in India]

Marciano also announced the upcoming fourth annual world Polio Day event, co-hosted with the U.S. Centers for Disease Control and Prevention, to be held on Oct. 24. The event streaming live from CDC headquarters in Atlanta, Georgia, is expected to bring together more than 50,000 viewers around the world to learn from celebrities and experts about the progress to eradicate polio. For information about World Polio, go to http://www.endpolio.org.

While winding down his talk, Marciano acknowledges that there is still work to do but Rotary is moving closer to its goal of finally wiping polio from the face of the earth.

Carol Pandak, Director of Rotary’s PolioPlus program, agrees with Marciano’s assessment. “For more than 30 thirty years, Rotary has harnessed the dedication of community leaders around the world in support of polio eradication. When we started this effort, nearly 1,000 children a day were paralyzed by this disease. Today, there have been only 27 cases [Afghanistan (8); Nigeria (4); Pakistan (15)] in the whole world. Rotary remains fully committed to this important effort until every child is protected from this disease.”

From the Beginning

Rotary’s effort to eradicate polio began in 1979, with a multi-year project to immunize six million children in the Philippines. The international service organizations, “PolioPlus program, was established in 1985.

As indicated by the “plus” in PolioPlus, Rotarians also provide support for related health services, such as distributing Vitamin A and zinc tablets, providing bed nets to prevent malaria, assisting with preventative inoculations for other diseases, including measles, rubella, mumps, tuberculous, and other childhood diseases. The “plus” also means a system of advocacy and fundraising, and infrastructure and partnerships that will support the fight against infectious disease long after polio is gone.

Rotary also works closely with partners in the Global Polio Eradication Initiative (GPEI), including the World Health Organization (WHO), the US Centers for Disease Control (CDC), UNICEF, the Bill & Melinda Gates Foundation, and the governments of the world in this public health initiative.

Today, Rotary has given more than $1.6 billion to immunize more than two billion children against polio in 125 countries to wipe the infectious disease from the face of the earth. It is estimated that Rotary’s advocacy efforts have played a role in decisions by countries to contribute more than $7.2 billion to the effort.

Rotary’s polio initiative has also caught the attention of others. As far back as 2008, one of America’s biggest philanthropists came to the table to fight the war against polio. The Bill & Melinda Gates Foundation announced that every dollar Rotary committed to polio eradication would be matched two-to-one by the Foundation up to $35 million a year through 2018. Since this Foundation began its partnership with Rotary more than $2 billion has been contributed to Rotary’s polio eradication effort.

These funds help to provide much-needed operational support, medical personnel, laboratory equipment.

Public figures and celebrities have also joined Bill & Melinda Gates as ambassadors to help educate the public about polio through public service announcements, social media and public appearances. They include: Kristen Bell and Archie Panjabi; WWE superstar John Cena; supermodel Isabeli Fontana; Nobel Peace Prize laureate Archbishop Emeritus Desmond Tutu; action movie star Jackie Chan; boxing great Manny Pacquiao; pop star Psy; golf legend Jack Nicklaus; conservationist Jane Goodall; premier violinist Itzhak Perlman; Grammy Award winners A.R. Rahman; Angelique Kidjo and Ziggy Marley; and peace advocate Queen Noor of Jordan. These ambassadors help educate the public about polio through public service announcements, social media and public appearances.

Until polio is eradicated, all countries remain at risk of outbreaks, says Marciano.

Experts say that $1.5 billion is urgently needed to sustain the polio eradication initiative. Without full funding and political will power, polio could return to previously polio-free countries, putting children at risk contracting this paralyzing disease. From every corner of the globe Rotarians are gearing up on October 24 to garner support to wipe polio out, once and for all.