And No, We’re Not Talking Pong: New Survey Captures Attitudes and Habits of Older Gamers

Published on June 19, 2016 in Woonsocket Call

Although the millennial generation grew up being surrounded with interactive technology, spending thousands of hours playing video games, baby boomers are technologically plugged in, too. According to a new survey released in the beginning of June by AARP and the Entertainment Software Association (ESA), 41 million Americans, more than one of every three people over age 50, play video games on a regular basis.

According to Oscar Anderson, AARP Research, “The video game industry is one of the fastest growing industries in the U.S. economy with more than $23 billion in sales last year. Innovation present in this industry affects not only entertainment but also business, engineering, health, and education.”

Older Adults and Technology

The 93 page report, Video Games: Attitudes and Habits of Adults Age 50-Plus, found that three-quarters of gamers age 50-plus play weekly, with four in 10 playing daily. Among gamers age 60 and above, 43 percent play video games every day.

Researchers say that the top reason gamers say they play video games is to have fun (26% say this is an extremely important reason and 52% say it is very important). Maintaining mental sharpness also was cited by the survey respondent as an important reason for playing video games.

The researchers also found that a greater proportion of older gamers compared to younger gamers report playing video games weekly or more often (37% of 50-59 year olds compared to 43% of 60-plus say they play every day).

“With the explosion of dynamic, compelling, and diverse content and the growing popularity of online gaming, video games are now an experience shared across generations of Americans,” said Michael D. Gallagher, president and CEO of ESA, which represents the U.S. video game industry in a statement on June 2, 2016 with the release of the survey findings. “As Gen X turns 50 and Millennials raise tech-centric families, participation will only continue to expand just as games continue to evolve.”

The report prepared by GfK Public Affairs and Corporate Communications, explored the attitudes and habits of people age 50 also examining what how and what older gamers play. Older gamers most commonly play on laptops or computers (59 percent), followed closely by phones or mobile devices (57 percent) to play video games. They prefer video games that mimic traditional forms of play; card/tile games (46 percent) and puzzle/logic games (44 percent) are the most popular among older gamers.

Crossing Generational Lines

“Video games have come a long way since the days of Pong. Today’s online video games give people 50-plus fun ways to stay connected with their family and friends through online gaming communities across a variety of devices,” said Jo Ann Jenkins, CEO of AARP, in her statement. “Video games and apps are truly ageless, offering gamers of all ages—a grandfather as well as his granddaughter—the opportunity to share entertainment and social interactions with one another.”

The study found that Gamers age 50-plus are more likely to be women (40 percent) than men (35 percent). More of the female respondents reported playing games daily (45 percent) than their male counterparts (35 percent). Meanwhile, women (57%) are significantly more likely than men (43%) to say they play more today than they did five years ago.

Additionally, researchers say that card/tile games (46%) and puzzle/logic games (44%), followed distantly by trivia/word/ traditional board video games top the list of respondents’ three favorite types of video games.

In total, 22% of gamers have not made any video game related purchase in the past 6 months. Of the gamers who made purchases, 77% bought for themselves, while 52% bought for others.

Half of older gamers say that learning about new video games and gaming hardware came from sources other than internet websites, with one in six reporting their children and grandchildren influence their choice of games.

With the exception of those who are trained in their jobs, most people 50+ have learned most of that they know about computing from their children and their grandchildren,” said AARP Rhode Island State Director Kathleen Connell. “So, it should come as no surprise that plenty of people 50 and over have been exposed to, if not addicted to video games.

Promoting Brain Health and Other Bennies

“Recently, I observed a member playing the online Scrabble game ‘Words With Friends’ on her tablet while waiting for a meeting to start,” Connell added. “She was connected with a grandchild and loving it.

“We know that certain video games promote brain health, which is something we all are hoping to strengthen. And the so-called ‘passive-learning games’ are a way to connect people with useful information.  Just last month, AARP launched the Pop Up! Family Caregiver Game, which challenged players to learn more about valuable resources for family caregivers. Throughout June, you could download the free app and play daily with a chance to win prizes. It was a refreshing way to engage people, provide some fun and spread the word about our organization’s ongoing efforts to support caregivers.”

Researchers are telling us that playing video games can increases social interaction, enhance your mood and improves physical health, social and cognitive functioning. Some games can even improve hand-eye coordination.

AARP’s Video Game study findings indicate that older persons are becoming comfortable with newly emerging technologies. A growing number of baby boomers and seniors are now easily communicating with family and friends on Facebook and other social media, playing video games, streaming movies or even reading digital E-books.

Most important research studies are now looking at gaming and brain functioning are are finding that regularly playing video and internet games just might positively impact your physical and cognitive health and well-being.

As to methodology of AARP’s Video Game study, the online survey took place between March 9 through March 17, 2016, with a nationally representative sample of 2,964 adults age 50 and older (gamers, n=1510; non-gamers, n=1454). For additional details about this newly released report, contact G. Oscar Anderson of AARP Research at GAnderson@aarp.org.

Survey: Many Put Retirement on Hold

Published in Woonsocket Call on May 15, 2016

The Associated Press (AP)-NORC Center for Public Affairs Research, funded by The Alfred Sloan Foundation, released a study this month that finds that departing the workforce at the traditional retirement age of 65 is no longer a reality for most older Americans. This new study extends the research of an earlier 2013 retirement study to look at efforts made by older workers to improve career skills and their plans to adjust the parameters of work in later stages of their work life. It also takes a look at a variety of implications of the trend of working longer along with the motivations for doing so.

The 10 page report, released on May 10, 2016, finds that there are large numbers of older Americans who are currently, or who expect to be, working longer. However, researchers caution that this does not necessarily mean that older workers are continuing with the same employment circumstances indefinitely. Many are either reducing their hours to part-time status or are planning to switch to a new employer or even a new field. (The AP-NORC study confirms the findings of an AARP retirement study reported in my September 14, column, entitled “Still Getting the Job Done” that noted “new retirement activity.”)

The Graying of America’s Work Force

The AP-NORC survey comes at a time when the size of the nation’s older population is larger than it has ever been and projected to keep growing, say the researchers. Between 2003 and 2013, the number of Americans age 65 and older rose from 35.9 million to 44.7 million. In the next quarter century, this number is expected to rise to 82.3 million. The percentage of the overall population that falls within this group will rise from 14.1 percent in 2013 to 21.7 percent in 2040, notes the study.

“The circumstances and future plans of older Americans must be well understood by decision-makers,” said Trevor Tompson, director of The AP-NORC Center. “Not only are older Americans going to work longer, but 4 in 10 respondents are planning to change career fields in the future. These results point to significant changes in the American workforce with impacts likely felt by workers and employers.”

No Plans for Retirement

Here is a sampling of key findings reported in The AP-NORC’s “Working Longer” study:

According to the survey, a quarter of older workers say they plan to never retire, with this response being more common among lower-income workers than higher-income workers. Specifically, 33 percent of those earning less than $50,000 a year saying they will never retire, compared with 20 percent of those who earn $100,000 or more.

The findings also indicate that more than half of older workers plan to be employed past the traditional retirement age of 65 or already have worked past this age. Additionally, six in 10 older workers age 50 to 64 plan to work past the age of 65. Nearly half of those who are 65 and older say they already work or plan to work during this later stage of life, notes the study.

The study reveals that members of the workforce who are age 65 and older are not limiting themselves to occasional work–this group reports an average of 31 hours per week in the workplace.

Additionally, more than 4 in 10 Americans age 50 and older have spent at least 20 years working for the same employer at some point in their careers. These workers are more excited and less anxious about retirement than those without such long histories with a single employer, says the study..

The findings also show that a majority of the older Americans who are planning to remain in or rejoin the workforce are planning to switch either professional fields or employers in the future. Those who are age 65 and older are especially likely to plan a change. In addition, a sizeable minority of older workers are taking steps to keep their skill sets fresh by pursuing job training or additional education.

Finally, a quarter of adults age 50 and older have looked for a job in the past five years. Many of them are encountering difficulties in the job market, with a third reporting that it has been so difficult that they’ve given up looking at some point during their search.

Fear of Outliving Retirement Savings

“One could say that the [The AP-NORC] survey simply leads us back to the same ‘old’ story,” said AARP Rhode Island State Director Kathleen Connell. “But what is ‘old’ and what are we going to do about it? The survey provides more data to underscore the need for policy changes as well as a refocusing on employment and retirement. In a single generation, the world has changed. On the upside, the numbers reflect people in better health working longer, and many of those folks continue to be fulfilled in their jobs. But we all know that for most people this trend stems from the fear of outliving savings, often compounded by the inability to save substantially for retirement.

“Worries about Social Security are in the mix, also, as people worry that benefits someday may not cover the cost of housing, food and healthcare. The thought of any future reduction in Social Security benefits is daunting. That’s why AARP continues to ask presidential candidates to ‘Take a Stand,” by providing specific plans to address necessary changes in the program. As we have been saying, doing nothing is not an option.

“One of the encouraging trends revealed in the survey is that many workers over 65 say they are certain that they will change jobs or careers before they retire. It says to me that the message is kicking in that reaching what we once accepted as ‘retirement age’ no longer holds people back.”

A total of 1,075 interviews were conducted for this AP-NORC survey with adults age 50 and older representing the 50 states and the District of Columbia. Interviews were conducted in English and Spanish. The combined response rate is 14.2 percent. The overall margin of sampling error is +/- 3.9 percentage points at the 95 percent confidence level, including the design effect. The margin of sampling error may be higher for subgroups.

Defend Yourself Against IRS Scammers

Published in Woonsocket Call on March 27, 2016

With federal regulators reporting a surge in tax-related fraud schemes, the U.S. Internal Revenue Service and Rhode Island’s Division of Taxation are requiring new income tax filing requirements. The AARP Fraud Watch Network also gears up its efforts to protect consumers from Internal Revenue Service (IRS) Imposter Scams.

According to the U.S. Internal Revenue Service (IRS), an aggressive and sophisticated phone scam targeting taxpayers, including recent immigrants, is making its rounds throughout the nation. Here’s the scam. A caller claims to be employed by the IRS, but they are not. To be seen as legitimate the con artist uses a fake names and even rattle off a bogus IRS identification badge numbers. The caller ID may even be altered to make it look like the call is coming straight from the IRS. .

Usually victims are told they owe taxes to the IRS and it must be quickly paid through a pre-loaded debit card or wire transfer or they will suffer the consequences. If the victim refuses to cooperate with the federal agency, then they are threatened by the con artist with arrest, deportation or suspension of a business or driver’s license. In many cases, the caller becomes hostile and insulting. Victims may also be told they have a refund due to try to trick them into sharing private financial information. If the phone isn’t answered, the scammers often leave an “urgent” callback request.

Knowledge is Power over Scammers

To combat this growing problem, the AARP Fraud Watch Network gears up its educational campaign, with digital advertising featuring a new tip sheet and online video to combat the “IRS Imposter Scam.”

Our goal is to warn consumers and empower them with the knowledge they need to keep their family members from falling victim to the IRS imposters,” said Nancy LeaMond, Chief Advocacy & Engagement Officer, AARP. “Once they recognize certain red flags, they will be confident in resisting the aggressive bullying and scare tactics used by the scammers.”

The Fraud Watch Network campaign is advising consumers that legitimate IRS agents do not call and demand immediate payment. The IRS will not call about owed taxes without making contact by mail. The IRS will not require a taxpayer to use a specific payment method to make a tax payment, such as a prepaid debit card; or ask for credit or debit card numbers over the phone. Finally, the IRS will not threaten to bring in local police or other law-enforcement groups to have you arrested for not paying.

For more information about the IRS scam and other tax-related frauds, visit http://www.aarp.org/FraudWatchNetwork. Consumers who think that they are being targeted by a scammer may call the FWN helpline at 877-908-3360 and speak with a trained counselor.

Federal and State Efforts to Protect Tax Payers

The IRS, announces that many newly implemented safeguards are now in place that consumers may not even be aware of, but are invaluable in fighting against the stolen identify refund fraud. Many of these changes are designed to better authenticate the tax payer’s identity and validate the tax-return at the time of filing.

The most visible change is new password protections for private-sector ax software accounts. Newly implemented standards require a minimum 8-digit password using a combination of letters, numbers and special characters. There also will be new security questions, new lock-out features and new ways to verify emails.

IRS’s password standards are intended to help protect taxpayers from identity thieves who take over their software accounts and file fraudulent tax returns using their names and Social Security numbers.

In a January 19, 2016 Advisory for Tax Professionals, Rhode Island’s Division of Taxation is putting in processing safeguards to protect an estimated 600,000 Ocean State taxpayers. Acting Tax Administrator Neena S. Savage announced that this tax season all taxpayers and preparers who file electronically will be asked to enter a driver’s license number as part of the tax preparation process.

“This is another way to verify your identity and the validity of your return before the processing of the return is completed,” says Savage, noting that the new filing requirement for is part of a coordinated and collaborative effort among the states, the U.S. Internal Revenue Service, tax software providers, and others to help protect taxpayers from identity theft that may lead to tax refund fraud.

The requiring a taxpayers driver’s license is just “another layer of protection because identity thieves may already have your name and Social Security number, but perhaps not your driver’s license number,” says Savage, adding that this will assist states in matching driver’s license information with other identifying records to help confirm the filers identity.

“Tax software will prompt you for your driver’s license number. The information will be transmitted only in electronically filed returns; it will not appear on paper returns. It will also be safeguarded along with the rest of your tax return information,” adds Savage. The return will not be rejected if a taxpayer does not have a driver’s license number, or does have one
but does not provide it, she said.

New Phone app Fights IRS Phone Scam

With the April 18th Tax Day deadline fast approaching, Whitepages, a Seattle, Washington–based company releases an update for its ID app for Android that blocks suspected IRS scammers. The new Auto-Blocker automatically stops “IRS Imposter Calls” from reaching the user.

“Fraudulent phone scams are on the rise and, while some carriers and handset makers are starting to solve this problem, consumers need ways to educate and protect themselves,” said Jan Volzke, Vice President, Reputation Services at Whitepages. “While the IRS scam is far from the only unwanted call identified by our leading technology, it’s certainly top of mind this busy tax season. We want to help ease concern by making sure a large majority of those calls never reach their intended targets.”

Whitepages says, of the 300 million incoming calls that the company scans monthly in the U.S., more than 15 million are classified as “unwanted.” Last year, Whitepages identified the IRS scam as the number one type of scam call, with more than 1.2 million of these types of calls being made per month, accounting for at least 8 percent of all calls blocked by users. In addition, comparing February data from 2014 to 2016, IRS scam calls have grown exponentially, at nearly 2,500 percent over the past two years.

The new updated Whitepages ID app automatically blocks any incoming calls that have been identified by the company’s proprietary algorithms as being a known IRS scam number. The Alto-Blocker also includes the blocking of numbers that the IRS has officially flagged as suspicious.

While the Auto-Blocker stops IRS scam calls from ringing phones, users have the option to keep this auto feature on, or adjust the protection level based on type of call including: Scam or Fraud, Suspected Spam, Hidden Numbers, or International Numbers.

As scammers switch phone numbers in an effort to avoid detection, phone users will be alerted to popular or new area codes where scam calls are originating, so they can remain on the defense against numbers that may not yet have been blocked.

Finally, users can easily report IRS specific scam numbers back to Whitepages to be put on its block list.

Whitepage’s new app is free and available on GooglePlay.