AARP Sets Up Shop Here in Rhode Island

Published in Pawtucket Times on February 11, 2002

Up until last year, the American Association of Retired Persons operated a regional office in Boston, just a 45-minute drive from the Ocean State. The closing of the Boston regional office cleared the way for the nation’s largest group serving people ages 50-plus to open up a state office in Rhode Island.

With a state office up and running, AARP will better serve its 17 Rhode Island chapters, whose membership now totals more than 129,000 persons.

With AARP’s new office at 10  Orms St., Providence, Rhode Island has become one of the last remaining offices to open a local office.

“We’re happy as quahogs in our new digs.” This quote, superimposed on dozens of quahogs, decorates the front cover of AARP’s open house invitation.

The design sets the stage for last week’s Ocean State bash to celebrate the opening of AARP’s plush 4,200-square-foot Providence office. The opening reception, featuring a sampling of Rhode Island delicacies from each region of the state, reinforced the point AARP was trying to make – that its new home is Rhode Island.

One hundred and fifty people came to AARP Rhode Island’s grand opening bash, including AARP chapter presidents and volunteers, elected state officials and lawmakers, staff from the state’s various Congressional delegation and representatives of a myriad of aging organizations.

For more than two hours, they mingled and enjoyed the plentiful food and drink whipped up and served by Eastside Catering. Many even took tours of the new office, as well.

“Having an office in our capital city sends a message to our members and community partners that we are raising the visibility of AARP in Rhode Island and intend to rev up our advocacy and educational initiatives throughout the state,” said State AARP Director Kathleen S. Connell, welcoming the crowd of well-wishers.

Providence Mayor Vincent “Buddy” Cianci brought his official greets to AARP’s gathering, too.

“It’s cause for great celebration that we now have direct representation in Providence of one of the most effective and beneficial associations advocating for retired persons in the world today,” Cianci told the crowd gathered in the packed conference room.

Cianci can be a tough act to follow, but AARP National Board Member Virginia Tierney, held her own.

Tierney, who came from Quincy, Mass. To attend the festivities, gave her thumbs up to the office’s opening.

“Having a state office will speak to an ongoing priority for our organization -diversity,’ she said, noting that with offices in every state, the group can better position itself to reach people ages 50-plus from all walks of life. “AARP’s membership should mirror the rest of our population.”

With the conclusion of AARP’s 20-minute speaking program, a 6-foot ribbon held by AARP staffers was cut by Cianci, who  was surrounded by Tierney, Secretary of State Ed Inman, General Treasurer Paul Tavares, and acting State President Virgilio DeVecchis.

So, what’s so special about AARP’s new “digs?”

AARP’s new office, right across from the Providence Marriott Hotel, has a very large conference room with video tele-conferencing capabilities. This room, is large enough to fit  30 people around a large rectangular conference table. Got room for an educational program or large meeting?  No problem. The space allows for the setting up of 100 chairs theater-style.

Meanwhile, a smaller conference room provides ample space to meet in small groups. Additionally, another small room is equipped with multiple phone hookups to allow AARP staffers and volunteers to use in their advocacy efforts and for compiling information through phone surveys. AARP’s four staffers each have an office with one office available for use by visiting AARP Regional and National Staff.

AARP’s office is colorfully decorated. Wall-to-wall mulberry-colored carpet, dark stained wood along the grayish walls, a teal-colored sofa and chairs in the reception area and heavy dark-stained office furniture throughout the office to create a traditional, conservative look.

Colorful prints provided by the Rhode Island School of Design’s Museum of Arts adorn the grayish walls in the front office area.

“Great turnover,” said AARP volunteer Marie Kerr of Middletown.  The former school nurse and teacher states that AARP members now have a home to come to. “It’s a good location, too, for statewide meetings,” she says.

Volunteer Mary Garrett, a former special education teacher from Newport, adds that the new office is a great place for AARP Members to gather with peers.

City Tackles Fire, Safety Issues for Elderly  

 Published in the Pawtucket Times on July 9, 2001

Over the years, Maxx volunteered to work with disadvantaged youth and was actively involved with his synagogue. But when House Speaker John B. Harwood appointed the former retailer and court investigator to the Rhode Island Commission on Safety and Care for the Elderly in the mid-1990s, Maxx took on a new role – senior advocate.

By attending commission meetings, he saw first hand how a senior driven group working with police senior advocates could effectively tackle problems to ultimately make life better for older Rhode Islanders.

In 1997, at a meeting of the Pawtucket Senior Citizens Council, held at the Leon Mathieu Senior Center, Maxx pushed for a special committee to bring seniors together with senior police and fire advocates.

After selling his idea, the city’s senior advisory group unanimously passed Maxx’s motion and Mayor James E. Doyle created a 13-member panel of city officials and seniors. The newly created group would be called The Mayor’s Committee on Elderly Fire and Safety Issues.

Although other communities have senior advisory groups, Maxx firmly believes that Mayor James E. Doyle of Pawtucket goes the extra mile. “I know of no other city or town where the mayor will regularly sit down with seniors month after month,” says Maxx.

Maxx’s idea for creating the Mayor’s Committee on Elderly Fire and Safety Issues (commonly referred to as the Fire and Safety Committee) came just at the right time. During Mayor Doyle’s 1977 campaign, from face-to-face meetings with seniors, he learned that many of them were concerned about the safety of elderly who resided in senior complexes or in their homes,” noted Ken McGill, Pawtucket’s government affairs aide.

“The newly created Fire and Safety Committee would look at a wide range of issues, from pot holes in the street, missing stop signs and issues surrounding elderly drivers to fire and safety concerns, stated McGill. “The mayor has appointed a fire official to serve along with the senior police advocate on this group,” he says, noting that this was the first committee to do this.

According to McGill, in 1997 the Fire and Safety Committee supported the mayor’s new initiative called Check-Em program. Over the years they have monitored the effectiveness of the program and promoted it to the city’s senior population.

Wit its initial $ 7,000 price tag for software, today the program makes daily calls to more than 100 seniors residing in city-owned senior complexes or to those in their own homes. “If the person picks up the call that’s the end of it,” said McGill. “However, if no one picks up the phone after two calls the Pawtucket Policy Department will call a designated person. If the senior cannot be reached, then a patrol car will be dispatched to the residence,” he said.

“This program has been very successful and it gives adult children peace of mind that someone is watching out for their elderly parent every day,” said McGill.

In 1998, the City’s Fire and Safety Committee moved to protect the hard of hearing and deaf from fire. With their urging, the City of Pawtucket allocated $ 2,000 to participate in a program sponsored by the Ocean State Center for Independent Living. By the city’s participation in the “Shake-a-Wake” program, 27 Pawtucket seniors who were deaf or hard of hearing received a free smoke detector. When placed under a pillion the sensitive device would vibrate if smoke was detected, waking up the sleeper who could not hear the alarm.

Two tragic fire deaths in the senior complexes in 1999 caused the City’s Fire and Safety Committee to act.  McGill stated that more than 5,000 fire safety tip brochures were distributed to every resident tenant in 14 senior complexes. This project spun off another initiative, called “Smoke Where It’s Safe Solution” or SWISS. The educational outreach initiative brought the Pawtucket Fire Department into every senior complex to tell seniors of the dangers of smoking while lying in bed or sitting in a chair.  Additionally, the elderly tenants were told what to do if a fire was detected in their building.

“During the year 2000 ‘I’m Ok’ door knockers were also printed courtesy of Med-Tech Ambulance Company and distributed throughout the city-owned elderly complexes,” noted McGill. The door knockers have a.m. and p.m. printed on each side. Floor captains can now go on their rounds each morning and evening to see if the door knockers are changed to reflect the time of day. No changes in the sign will result in a knock on the door, he says.

McGill stated the Fire and Safety Committee also sprung into action in 2000 after a gas leak at Slater House in Pawtucket. The group expressed concern to the Pawtucket Fire Department about the small Knox boxes located outside of the city’s senior complexes. The boxes were only large enough for one key for the fire department to gain access to the complex.

After contacting all senior complex property managers and requesting them to install a Knox vault to allow placement of more items including a list of tenants, several complied.

Lou Brennan, 73, a former bookkeeper and Pawtucket resident, has been a member of the Fire and Safety Committee since its inception. “The success is due to the hard work of its members,” Brennan says. “We’re the eyes and ears of the elderly in the City of Pawtucket. What we see and hear we bring back to the table and the mayor and other city officials act on them for our benefit.”

New AARP Director Working for New Office

Published in Pawtucket times on April 9, 2001

It was a rigorous and long process for those seeking the position of AARP RI State Director, stated Kathleen S. Connell.

One evening two-months after submitting her application, Kathleen reminded her husband to write out a check for $10 to renew their AARP membership.

At that moment the phone rang and the caller stated he was from AARP. Kathleen chuckles now thinking that for  a split second she thought the phone call was to remind her to renew her AARP membership.  The call was to schedule her interview for the job.

“It’s been intense learning curve in the last four months,” admits Connell, who came to the job with a variety of professional experiences, nurse and health educator, state senator, and Secretary of State for Rhode Island.  She has been very busy learning about the national and state organization, meeting local membership and planning to opening of AARP’s headquarters in Providence.

“We have surveyed the market and reviewed submitted requests for proposals and visited properties with AARP staff from Washington, DC, Connell told The Times.

She expects a site in Providence to be selected within the upcoming weeks because AARP’s National headquarters want state offices to be located at the state capitols.

Rhode Island’s AARP office, staffed by the Rhode Island State Director, Associate Director for Communication, Associate Director for Advocacy and an Office Manager, should be up and running and fulling staffed by September 2001.

“It was a bold step for AARP’s volunteer board of directors under the leadership of Horae Deets to decentralize f rom a regional level and to bring their offices to the state level to better serve its membership,” Connell said, noting that this effort involved a huge commitment of resources and time to establish 32 state offices throughout the nation this year.

It’s obvious, “having a presence in Rhode Island will be a factor in increasing AARP’s visibility at the statehouse, added Connell. Having a state office in Rhode Island will also be a catalyst in helping the group recruit more older Rhode Islanders to participate in the nonprofit group’s committee and activities, she said.

By having an office in Rhode Island, “We want to continue to raise the awareness in AARP membership about what the membership driven organization is doing within the state and at the federal level.

According to Connell, a new volunteer structure will be designed to bring more diversity and flexibility into the volunteer experience.

“One of the concepts that we will be exploring is the use of episodic volunteers, people who do a specific project, disengage and come back to work again on a future project.”

As the AARP begins to reach out to the aging baby boom generation (those born from 1945 to 1954), research tells the nonprofit that this demographic group because there is more leisure time available to them.

Connell states that the AARP will begin to actively recruit aging baby boomers to join AARP.

While you got to protect the current generation you must begin to watch out for those that follow,” she says.

Finally, Connell wants all to know that the AARP is a tremendous resource for members and nonmembers alike. She stated that on a number of issues that affect people age 50 and over, the group’s research is widely recognized for excellence and objectivity, adding that the data findings can be used by almost any group with confidence.