Meals on Wheels Rhode Island: New Strategic Plan Builds Resilience, Growth 

Published in RINewsToday on November 25, 2025

Today, nearly 13 million older Americans worry about having enough to eat, and a 2020 University of Michigan poll conducted during the COVID-19 pandemic found that 56% feel lonely—a level so severe it has been declared a public health epidemic.

Although the historic federal shutdown has ended, reimbursement for local Meals on Wheels providers remains uncertain, warned Meals on Wheels America (MOWA) President and CEO Ellie Hollander in response to the passage of the continuing appropriation ending the federal government shutdown.

According to Hollander, these funding delays caused serious financial strain for 9 in 10 local programs, which depend heavily on federal dollars through the Older Americans Act Nutrition Program. In fiscal year 2024, for the first time in a decade, this federal program was cut.  About 41% of providers rely on it for at least half of their operating budgets, she stated.

Hollander noted that prior to the 43-day shutdown, one in three Meals on Wheels programs had a waitlist, with an average wait time approaching four months—and some stretching to two years. The lingering effects of the shutdown, combined with flat federal funding and recent cuts to SNAP and Medicaid, will only deepen food insecurity among older adults and cause waitlists to grow even longer, she predicted.

Providing Nutritious Meals to Rhode Island’s Most Vulnerable

Meals on Wheels of Rhode Island (MOWRI) is one of 5,000 community-based providers (operating both home-delivered and congregate meal programs) nationwide, serving an estimated two million older adults, in total. Collectively, there are more than two million volunteers and 100,000 paid staff supporting these efforts.

MOWRI is not an affiliate of MOWA and is an independent nonprofit organization.  MOWRI reports a strong fund development portfolio, in addition to federal and state grant through the Older Americans Act and administered by the R.I. Office of Healthy Aging. The organization expects to raise more than $1 million through grants, individual donations, corporate partnerships, events and campaigns this year. Each year, more than 1,500 individuals make a gift to MOWRI.

A Solid History in RI

Founded in 1969 by gerontologist Joseph Brown, MOWRI began by serving hot lunches that met one-third of an older adults’ daily dietary requirements to just 17 Providence seniors along a single delivery route. By 2024, the organization had grown significantly. That year, 472 volunteers drove a combined 398,100 miles, visiting 3,738 clients Monday through Friday across 260 service days. Volunteers delivered 421,553 meals on 90 delivery routes statewide and conducted 328,000 well-being checks and social visits.

 In 2025, MOWRI is serving 77% more meals each weekday than five years ago and has expanded its reach to more at-risk populations in addition to homebound older adults, including pregnant and postpartum women and those living with HIV/AIDS and other chronic illnesses.

Responding to changes in federal funding for nutrition programs, combined with next year’s state economic outlook characterized by moderate revenue growth, MOWRI released its 15-page 2030 strategic plan,  Building Resilience, Deepening Impact, last week. “Our bold new strategy will allow us to extend our reach and improve the lives of even more Rhode Islanders through expanding our role as sector leaders, ensuring sustainable organizational growth, increasing our impact, and driving quality in all that we do,” said MOWRI Board President Christina Pitney in a statement announcing the plan on Nov. 19.

5-Year Plan Expands Nutrition & Wellness for Homebound

According to MOWRI, its five-year plan “utilizes a ‘Food for Service model’ to concurrently tackle food insecurity and social isolation with the goal of reducing loss of independence among homebound and frail older adult Rhode Islanders.” MOWRI’s Home-Delivered Meal Program offers daily, fully prepared nutritious meals to homebound Rhode Islanders delivered right to their door. With the delivery of the meal, the volunteer driver performs a safety-assuring wellness check along with a social visit.

MOWRI’s Emergency Meal Program is a component of the home-delivered meal service.  This program is specifically designed to provide a back-up supply of non-perishable food for clients to ensure that they have access to food if their regular daily meal delivery is interrupted by severe weather or other emergencies.

Eligibility for the traditional Home-Delivered Meal Program requires clients to be age 60 or older or qualify through a state waiver program. Participants must be homebound—unable to safely leave home without assistance—and cannot be enrolled in adult day care or a community dining program on days they receive home-delivered meals. For the Capital City Café Program, clients must be 60 years of age or older, or under 60 and living with a disability or receiving general public assistance.

MOWRI enters the 2030 planning period from a position of exceptional strength, the strategic plan notes, stating that its paid staff and volunteers have delivered more than 21 million meals to date and expanded services statewide, including Block Island. With decades of experience supporting older adults through nutrition, safety checks, social connection, and health-focused programming, the organization is now preparing for its next phase of growth. However, the plan also acknowledges rising service demands, stagnant public funding, and increasing competition, while emphasizing that MOWRI’s strong financial reserves, trusted reputation, and culture of innovation provide the foundation for deeper impact.

Stakeholder input, interviews, data analysis, and national best practices all point to the same conclusion: MOWRI must expand its role in the health, aging, and equity ecosystems while building the infrastructure necessary to sustain long-term progress. The strategic plan suggests that MOWRI’s “More Than a Meal” model evolve into a public health intervention. With changing demographics among the state’s aging and vulnerable populations, the organization seeks to further expand home- and community-based services to persons with disabilities, people under age 60, rural residents, school-aged children, perinatal clients, and those living with chronic illness.

MOWRI also seeks to enhance private-pay options designed for caregivers, individuals living alone, and those recovering from surgery or illness.

Recognizing the Importance of Partnerships

The strategic plan calls for using its existing and new partnerships with hospitals, health care systems, Medicaid providers, and insurers to allow the organization to support hospital discharge planning, chronic disease management, and post-hospitalization recovery. Meanwhile, this plan also foresees standardized health assessments and referral practices conducted during meal delivery, ensuring that staff who have direct in person interaction with clients and volunteers play a direct role in supporting participant health and safety.

The strategic plan calls for providing medically tailored meals that meet both the clinical and cultural needs of clients, elevating MOWRI’s position as a statewide demonstration site for Food-Is-Medicine initiatives.

The organization also intends to investigate nutritional counseling and other health-supportive services that improves medical outcomes and promotes aging in place. Additional priorities of this new strategic plan include the establishing well defined criteria to evaluate new programs based on its organizational mission, fiscal stability, and organizational capacity; strengthening the organization through succession planning, leadership development, expansion of volunteer base,  and targeted recruitment; and adopting organization-wide data systems to improve evaluation and decision-making.

Increased use of the Mobile Meals app will streamline delivery operations along with strengthening communication, enhancing participant monitoring, and supporting healthcare collaboration. Existing and new partnerships with academic institutions expands the organization’s research efforts. A new organizational dashboard can assist MOWRI’s leadership track key indicators and allocate resources effectively.

Finally, the strategic report emphasizes the importance and value of advocacy and its visibility.  As competition from for-profit and tech-enabled providers grows, the organization must elevate its position on policies and clearly communicate the unique value of personal connection, wellness checks, safety monitoring, and culturally responsive services.

Overall, MOWRI says its strategic plan positions the organization for sustained growth and expanded impact by 2030.

“Our future will not be without challenges, and we are focused on ensuring that every Rhode Islander has access to the nutrition, connection, and dignity they deserve,” says Executive Director Meghan Grady.

For more information on volunteering or making a gift to support MOWRI’s statewide impact, please visit www.rimeals.org.