Aggressive Scams Popping Up All Around the Ocean State

Published in Woonsocket Call on November 25, 2015

On Thursday morning, Mary Smith (not her real name) received a phone call from Sergeant Bradley from the Washington County Sheriff’s Office claiming she had missed jury duty and because so, there was a warrant issued for her arrest. Concerned, the older woman asked the man, who identified himself Sergeant Bradley, what she needed to do to fix the problem. She was instructed to go to a local CVS, purchase a pre paid debit card in the amount of $300 and to meet him in the parking lot of the Washington County Courthouse.

Thinking quick, Mary reported the troubling call to her local police. Like many older Rhode islanders, she had been a target of an aggressive scam now sweeping through the Ocean State, called the “jury duty scam.”

According to the Attorney General’s Office, in the latest rendition of the scam, an individual is calling Rhode Islanders claiming there is a warrant out for their arrest for failure to appear for jury duty. The individual, identifying himself as “Sergeant Bradley,” from either the “Washington County Sheriff’s Office,” the “South County Sheriff’s Office,” or the “Newport County Sheriff’s Office.” The caller ID shows the individual is calling from the 401 area code.

Here’s the scam

“Sergeant Bradley” tells the people he calls that they will be charged with a felony for failure to appear for jury duty and will then be held at the ACI for 30 days, after which they will be brought before Judge Suttell.

In order to avoid being arrested the scammer urges the individual to make an immediate payment using a pre-paid debit card. Mary did not fall for this old scam. It has been reported that at least one person paid more than $900 before they realized they were tricked.

Attorney General Peter Kilmartin calls on anyone receiving a similar phone call or threat to contact either the Rhode Island State Police to report the incident. Kilmartin says, “The individual making these phone calls has just enough information to make themselves sound legitimate.” This information, however, is readily available on the Internet to anyone with access to a computer, he notes.

“It is very important for anyone who receives a similar phone call to write down as much information as possible, don’t provide any personal information to the individual over the telephone, do not pay any money, hang up, and contact the State Police,” adds Kilmartin.

The state’s Office of Attorney General provides the following details about judicial process to keep Rhode Islanders from becoming a victim of the “jury duty scam.”
• Neither the Jury Commissioner nor the Rhode Island Sheriff’s Department makes telephone calls to prospective jurors threatening arrest or demanding that a fine be paid or a bond posted. If a juror who has been legitimately summoned in writing fails to appear, the Jury Commissioner will attempt to make contact and arrange to reschedule his or her service.

• Sheriffs in Rhode Island are a division of the Rhode Island Department of Public Safety and primarily work with the Courts. Unlike most other states, Rhode Island does not have sheriff departments based in counties. Each city and town has its own local police department.

Constant Vigilance Key to Fighting Scams

According to the U.S. Federal Trade Commission list of top consumer fraud complaints last year, more than 6,200 Rhode Island residents were victims of imposter scams.

“These latest Rhode Island scams underscored the need for constant vigilance,” observed AARP Rhode Island State Director Kathleen Connell. “We like to remind people that when people hear about a scam, the first reaction often is ‘I’d never fall for that.’ Well, maybe that’s because you just read about it in the news. People need to remember that they are most susceptible to the fresh scam no one is talking about that comes out of the blue.”

AARP’s Fraud Watch Network, Connell said, is one way to keep current. If you register for the free service you can receive alerts via smart phone or your computer when a new scam surfaces. You also can report a scam going around your neighborhood that is shared across the network, she added. If you’re not connected to the Internet, you can receive alerts and tips via a quarterly newsletter mailed to homes (Lean more and sign up at http://www.fraudwatchnetwork.org).

“Identity theft and fraud costs seniors billions of dollars nationally – in most cases, money that has been set aside for retirement, “Connell noted. “Impersonating police officers, federal agents or financial service companies, scammers use their “authority” to scare a person into paying them. Or, they pretend to be a friend or loved one in trouble who needs money.

“We’re committed to fighting back,” Connell declared, noting that one recent effort was a “reverse boiler room” operation.

In September, Connell and AARP Rhode Island volunteers Alan Neville of Cumberland and Carlo Gamba of West Greenwich met up in Boston with more than 50 others. Borrowing a favorite tactic the con artists’ playbook, AARP Fraud Watch Network staff and volunteers from New England and New York operated their own telemarketing boiler room. Instead of hearing from scammers, local residents received tips and information on how to protect themselves from imposter scams.

Strong Connections Protect Seniors from Scams

“Friends and family are key partners in protecting senior citizens from financial exploitation,” remarked Elderly Affairs Director Charles Fogarty. “Isolation is a major reason that people get victimized, so ensuring that senior citizens living in the community have strong connections to family and friends helps to protect them from scams and exploitation.”

The Department of Elderly Affairs (DEA) monitors fraud and scam reports from a number of sources, and distributes those notices to a network of approximately 500 partners in the community. If the victim of a scam is referred to DEA, they immediately contact the Attorney General’s Consumer Protection Unit. DEA does not investigate instances of scams perpetrated by strangers, but does investigate financial exploitation of an older adult by family or acquaintances.

Unpaid Caregiver Care Saves State Money

Published in Woonsocket Call on July 26, 2015

With the graying of state’s population, Ocean State caregivers provided 124 million hours of care—worth an estimated 1.78 billion —to their parents, spouses, partners, and other adult loved ones in 2013, according to a new AARP Policy Institute’s report.  The total estimated economic value of uncompensated care provided by the nation’s family caregivers surpassed total Medicaid spending ($449 billion), and nearly equaled the annual sales ($469 billion) of the four largest U.S. tech companies combined (Apple, Hewlett Packard, IBM, and Microsoft) in 2013, says the 25 page report.

AARP’s report, Valuing the Invaluable: 2015 Update, noted that family caregiving for relatives or close friends with chronic, disabling, or serious health problems – so they can remain in their home – is nearly universal today.  In 2013, about 134,000 family caregivers in Rhode Island helped another adult loved one carry out daily activities (such as bathing or dressing, preparing meals, administering medications, driving to doctor visits, and paying bills), says the report issued on July 16.

Log on to AARP Rhode Island’s caregiving Web page (www.aarp.org/ricaregiving) to download the report as well as access information on recent caregiver legislation passed by the General Assembly and other resources: www.aarp.org/ricaregiving.

The Difficulty of Caregiving

The AARP report detailed how caregiving can impact a person’s job, finances and even their health, says the researchers.   More than half (55%) of family caregivers report being overwhelmed by the amount of care their family member needs, says the report.  Nearly 4 in 10 (38%) family caregivers report a moderate (20%) to high degree (18%) of financial strain as a result of providing care. In 2014, the majority (60%) of family caregivers had full- or part-time jobs, placing competing demands on the caregivers’ time.

According to AARP Rhode Island State Director Kathleen Connell, AARP’s study on caregiving affirms the state’s record as a trailblazer in the field of caregiving. In 2013, Rhode Island became just the third state to enact paid family leave, which is known as Temporary Caregiver Insurance (TCI). Also in 2013, Rhode Island enacted the Family Caregivers Support Act, which requires a family caregiver to receive an assessment,” she said.

Connell said that this year the Ocean State remained in the forefront of helping caregivers with passage of the Caregiver Advise, Record, Enable (CARE) Act, which calls for hospitals to provide instruction to designated caregivers. Additionally, Rhode Island became the 42nd state to enact the Uniform Adult Guardianship and Protective Proceedings Jurisdiction Act. In Rhode Island, a court-appointed guardian can make important decisions across state lines.

“This new report, however, does demonstrate that we need and can do more to assist the many caregivers in our state,” said Connell. “Some of the ways we can help family caregivers include continuing efforts to improve workplace flexibility, respite care, tax credits and home care services,” she says.

Adds Charles Fogarty, Director of the state’s Division of Elderly Affairs (DEA), “This study demonstrates that the backbone of long-term services and supports are family members and informal caregivers.  Quantifying the hours and economic value of caregiving provided by Rhode Island families and informal caregivers raises public awareness of the impact these services have upon Rhode Island’s health system and economy.  It is clear that there is a significant need to support caregivers who, at a cost to their own health and economic well-being, work to keep their family members in the community.”

DEA works with the state’s Aging Disability and Resource Centers and local nonprofits and agencies such as the RI Chapter of the Alzheimer’s Association, Office of Catholic Charities of the Diocese of Providence, local YMCAs and Adult Day Care programs, to provide programming, support groups and information to Rhode Island’s caregivers, according to Fogarty.  “Rhode Island also requires that a caregiver assessment be conducted when a recipient of Medicaid-funded Home and Community Based Services has a caregiver providing support in the home,” he says.

Improving State Support for Caregiving

            Although Maureen Maigret, policy consultant for the Senior Agenda Coalition of Rhode Island acknowledges Rhode Island as being a leader with progressive laws on the books supporting caregivers, specifically the Temporary Caregiver Insurance Program, more work needs to be done.

Maigret calls for better dissemination of information to caregivers about what services and programs are available.  “In this day and age we should have a robust Rhode Island specific internet site that offers caregiving information about state specific resources,” she says, noting that too often caregivers “just do not know where to turn to find out about programs like DEA’s co-pay program.”  This program pays a share of the cost for home care and adult day care for low-income persons whose incomes are too high to meet Medicaid eligibility.

          Rhode Island also falls short in providing subsidies to caregivers of frail low income elderly to keep them out of costly nursing homes, says Maigret, noting that the program’s funding was cut by 50 percent in 2008, creating waiting lists which have occurred over the years, It’s “short sided” to not allocate adequate resources to this program. The average annual cost of $ 1,200 per family for the caregiver subsidy program can keep a person from going on Medicaid, at far greater expense to Rhode Island taxpayers, she says.

          This AARP report must not sit on a dusty shelf.  It gives an early warning to Congress and to local lawmakers.  As Americans [and Rhode Islanders} live longer and have fewer children, fewer family members will be available for caregiving duties. Researchers say that the ratio of potential family caregivers to the growing number of older people has already begun a steep decline. In 2010, there were 7.2 potential family caregivers for every person age 80 and older. By 2030, that ratio will fall sharply to 4 to 1, and is projected to drop further to 3 to 1 in 2050.

With less caregivers in the trenches providing unpaid care to keep their loved one at home, the state will have to step in to provide these programs and services – for a huge price tag to taxpayers.  State lawmakers must not be penny wise and pound foolish when it comes to caregiver programs.  Funding should not be slashed in future budgets, rather increases might just make political sense especially to tax payers.

Herb Weiss, LRI ’12 is a Pawtucket writer covering aging, health care and medical issues.  He can be reached at hweissri@aol.com.

DEA’s Grimaldi Hangs Up His Spurs

Published in Pawtucket Times, January 25, 2015

With 40 years in state government under his belt, including 29 years at Elderly Affairs, Larry Grimaldi begins to move into his next stage of life, publicly announcing his retirement earlier this week. The retirement date, Feb. 6, is set in stone, his papers to personnel filed.

Sixty-five year old Grimaldi, who currently serves as Chief, Program Development at the state’s Division of Elderly Affairs (DEA), looks forward to his retirement next month, but with “mixed emotions.” While the North Providence resident is satisfied with his professional accomplishments over his career, in retirement “there is an anticipation of the unknown.” It’s not an uncommon experience for those planning to “hang up their spurs” after successful careers, he says.

Once retired, “I will take a little time to breathe and look around for things I just might want to do,” says Grimaldi, noting that first on his short list is to drive across the country in April with his wife, Katherine, in a small SUV. Not a bad decision with lower gas prices.

Grimaldi has no regrets as to how his career at DEA panned out. “It was marvelous,” he tells this columnist.

Throughout the Years

After graduating from the University of Rhode Island in 1970 with a Bachelors degree in Journalism, Grimaldi worked for Providence-based companies Davol Rubber Company as a Quality Control Inspector and, three years later as a technical writer at BIF Industries. But he would leave the private sector to work as a Revenue Officer for the state’s Division of Taxation from 1975 to 1986.

A job advertisement for the position of Communications Coordinator at the state’s Department of Elderly Affairs (now a Division within the Department of Human Services) would catch Grimaldi’s attention. He jumped at the chance to apply. “It would really allow me the opportunity to put my college education and communication skills to good use,” he remembers.

Grimaldi learned a lot about the state’s aging network, honing his communication skills and building relationships. The late William Speck took him under his wing, teaching him the art of disseminating information to seniors and their caregivers, elected officials, and to the aging network, too.

According to Grimaldi, the statewide DEA information and public outreach campaign for the roll-out of the Medicare Part D program in 2006 received an Innovations in Health Care Award from RI Quality Partners (the federally designated Medicare Quality Improvement Organization for Rhode Island).

Putting his writing skills to good use, for over 27 years Grimaldi penned over 600 “Rhode Island Senior Beat” columns that appeared in many of the state’s daily and weekly newspapers. Since last year, the prolific writer produced over 60 weekly columns, “Taking Charge,” that appeared in the Providence Journal.

Grimaldi is also responsible for producing the nationally acclaimed ‘Senior Journal’ on the state’s public access cable. Since he took the helm as DEA’s information officer, more than 620 programs have been broadcast. Over 75 older volunteers have “lent their ideas, time, talent, and unique perspective” to this effort, he says, noting that this November the show celebrated 25 years on the air.

In 2012, DEA’s cable show received the “Volunteers Matter Award” from the Washington-based National Association of State Units on Aging and Disabilities, says Grimaldi, noting that it was one of three programs recognized at that conference that year.

During his DEA career, Grimaldi was responsible for providing an estimated 300 monthly trainings to the state’s Information and Referral Specialists and professionals in the aging network. He brought DEA’s greetings and information to United Way and the POINT (Aging and Disability Resource Center for Rhode Island) events and to local health fairs and expos.
As his final retirement day approaches on February 6, 2015, Grimaldi says that he will miss his DEA relationships and those in the aging network that have developed over the years. “They are exceptionally dedicated people,” he says, noting that they now have to do more work with less resources.

Colleagues Say Their Goodbys

Grimaldi “has been the face of DEA for decades,” says DEA Director Charles Fogarty. “He is a warm, caring, and energetic man who has a real passion for helping older Rhode Islanders live full and productive lives. To thousands of seniors over the years he became a trusted friend on matters they cared about most. He really represents the best in public service in Rhode Island,” notes the newly appointed DEA Director.

Former DEA Director Corinne Calise Russo, who now serves as Deputy Director of the state’s Department of Human Services, describes Grimaldi as the “consummate professional.” He is a “great trainer with exceptionally strong people skills,” says the Warwick resident who was former director at the North Providence-based Salvatore Mancini Senior Center.

According to Russo, Grimaldi was key to getting DEA’s widely used pocket manual out to the public on a timely manner each year. “He was actually like a one person production line for this manual, compiling information, ensuring accuracy, and designing it, even negotiating with the printer for a good price and product. It is a “wonderful resource for families, physician offices, community partners and elected officials”, she says.

Susan Sweet, a passionate advocate for older Rhode islanders, says that Grimaldi “fulfilled his responsibilities admirably because he took those responsibilities seriously. He has been the information guru at DEA. Nothing could be more important”

His columns provided accurate information and guidance to older persons, people with disabilities, their families and the general public, Sweet says, giving “trustworthy and helpful tips and thoughtful advice with a cheerful lilt and a timely presence.”

Paula Parker, LCSW, Assistant Director at DEA, agrees with Sweet’s assessment of Grimaldi’s writing skills. “I have been awed by his commitment to accurate, current and effective communication about aging issues for both the public community and for his colleagues at DEA and other state agencies”, she says. “I think that Larry’s most impressive skill is his ability to re-frame complex issues (such as Medicare Part D, Social Security retirement benefits, and other governmental programs) in language that is clear, concise and understandable to most people”, adds Parker.

Grimaldi certainly earned his spurs serving under eight DEA Directors. He has earned the right to hang them up.

Herb Weiss, LRI ’12 is a Pawtucket writer who covers aging, health care and medical issues. He can be reached at hweissri@aol.com.